Relief You Can Feel Starts At Zen Ease
Our massager helps loosen tight muscles, improve circulation, and calm your nervous system, supporting deep relaxation.
Frequently Asked Questions
What do Zen Ease Products help with?
Zen Ease products help relieve muscle tension, stiffness, stress, and discomfort caused by work, posture, or daily activities.
Are our products easy to use?
Our products are simple and easy to use, we recommend following the instruction manual.
Where are you located?
Our head office is located in Broome, Western Australia
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 15-day money-back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Zenease.au@gmail.com.
Open 24/7
Customer support: Monday – Friday, 9:00am – 5:00pm (AWST)
Our Mission
Zen Ease exists to help mums, dads, and hardworking families ease daily tension and stress. Our portable neck and shoulder massagers support comfort and recovery, helping parents feel better, relax more, and be fully present for the moments that matter most.
Fast, Free & Secure Shipping Australia Wide
At Zen Ease, we know comfort matters. With fast, free shipping on every order, your portable neck and shoulder massager is delivered straight to your door so you can ease the tension, relax, and enjoy life stress-free sooner.
Trusted Australia Wide